Privacy Policy

1. Information we collect

We may collect information you provide when you purchase a product, contact us, join our community or otherwise interact with The Digital Route.

This may include your name, email address, order information and communications with us.

2. How we use your information

We use personal information where necessary to:

• process purchases and provide access to products or services;
• provide customer support and respond to enquiries;
• operate and improve The Digital Route;
• maintain appropriate business and transaction records;
• send marketing communications where we have an appropriate legal basis to do so; and
• comply with legal obligations.

Depending on the circumstances, we process personal information because it is necessary to fulfil a contract with you, comply with a legal obligation, pursue our legitimate business interests, or because you have given consent.

3. Sharing your information

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our business, such as payment processing, digital-product delivery, email and other technology providers.

These providers may only process information as permitted for the services they provide to us.

Where personal information is transferred outside the UK, we take appropriate steps where required to ensure that it receives suitable protection.

4. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining appropriate business records and meeting legal, accounting or tax requirements.

5. Your rights

Depending on where you are located, applicable data protection law may give you rights over your personal information. These may include rights to access, correct or erase your information, restrict or object to certain processing, and request transfer of certain information.

Where we rely on your consent, you can withdraw that consent at any time.

To exercise your rights, contact thedigitalrouteteam@gmail.com.

You may also have the right to raise a concern with the UK Information Commissioner’s Office or another applicable data protection authority, depending on where you are located.

6. Cookies

Our website may use cookies and similar technologies where required for its operation or through services used on the website.

Where consent is legally required for non-essential cookies or similar technologies, they should not be activated until the required consent has been provided.

7. Contact

For questions about this Privacy Policy or how your personal information is handled, contact:

thedigitalrouteteam@gmail.com